Rockford Associates, a leading UK Accounts Payable Review provider
Privacy Policy
Effective Date: 01.06.2026
Last Updated: 19.06.2026
1. Introduction
Rockford Associates Limited (“Rockford”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, communicate with us, request information about our services, or engage us to provide professional audit and recovery services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
2. Who We Are
Rockford Associates Limited
Aston Court
Kingsmead Business Park
High Wycombe
HP11 1LA
United Kingdom
Telephone: 01494 578111
Email: sales@rockfordassociates.co.uk
For any questions regarding this Privacy Policy or your personal data, please contact us using the details above.
3. Information We Collect
We may collect and process the following categories of personal information:
Information You Provide Directly
- Name
- Job title
- Company name
- Email address
- Telephone number
- Postal address
- Information submitted through contact forms, quotation requests, surveys, or correspondence
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Pages visited and time spent on the website
- Referral sources
- Client Data
Where we provide audit, recovery, compliance, VAT, telecoms, property or related professional services, we may process business and transactional information supplied by our clients. Such processing is undertaken strictly in accordance with contractual obligations and applicable data protection laws.
4. How We Use Your Information
We use personal data for the following purposes:
- Responding to enquiries and requests
- Providing quotations and proposals
- Delivering our professional services
- Managing client relationships
- Administering contracts
- Improving our website and services
- Conducting surveys and obtaining feedback
- Complying with legal and regulatory obligations
- Protecting our business, systems and users from fraud, misuse or security threats
- Sending relevant business communications where permitted by law
5. Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
- Contract
- Where processing is necessary to perform a contract with you or your organisation.
- Legitimate Interests
Where processing is necessary for our legitimate business interests, including:
- Managing client relationships
- Improving services
- Maintaining website security
- Business administration
- Marketing relevant services to business contacts
- Legal Obligation
Where processing is necessary to comply with legal, regulatory or statutory requirements.
Consent
Where required by law, we will obtain your consent before sending marketing communications or using certain cookies.
6. Marketing Communications
We may send information regarding our services, industry updates, and company news where we have a lawful basis to do so.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions contained within our emails or by contacting us directly.
7. Sharing Your Information
We do not sell personal information.
We may share information with trusted third parties where necessary, including:
- IT service providers
- Website hosting providers
- Cloud storage providers
- Professional advisers
- Legal and regulatory authorities
- Insurers
- Business partners engaged in the delivery of our services
All third parties are required to maintain appropriate security measures and process personal data only in accordance with our instructions and applicable law.
8. International Transfers
Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place, including:
- Adequacy regulations
- International Data Transfer Agreements (IDTAs)
- Standard Contractual Clauses (SCCs)
- Other legally approved transfer mechanisms
11. Cookies
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and enhance website functionality.
You may control cookie preferences through your browser settings or our cookie consent tool where applicable.
For further information, please refer to our Cookie Policy.
12. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request erasure of your personal information
- Request restriction of processing
- Object to processing
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)